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We take pride in providing an exceptional range of bathtubs and accessories that cater to a variety of tastes and preferences. Our products are available for shipping worldwide, ensuring a seamless experience for our valued customers.

[How to order]
Ordering a bathtub from us is nothing different from ordering other little products online.
1. lets us know the bathtub details you want to order(product link with color, shape, size, qty, etc), and the recipient’s information(name, address with zip code, telephone)
2. We send you a full quote with shipping details including cost, trade terms, and estimated delivery time. If you accept our offer, we will send you an invoice for making payment.
3. Once payment is made, we will arrange all the rest. You can just wait for the bathtub delivered to your door. In some cases, our shipping forwarder can’t deliver to your door, their agent in your area will contact you for a pickup yourself at their local warehouse when your bathtub arrives.

[Global Shipping]
At DINTIN, we are committed to helping you create your perfect bathroom sanctuary by offering our products globally. We have partnered with reliable shipping partners to ensure the safe and timely delivery of your purchases.

[Shipping Cost]
Shipping rates may vary depending on the destination country and product weight. We’ll provide an accurate quote before your purchase.

Normally we provide shipping quotes based on DDU trade terms, Delivered Duty Unpaid (DDU) is an international trade term meaning the seller is responsible for ensuring goods arrive safely at a destination; the buyer is responsible for import duties. For detailed import duties please refer to the customs authorities of your countries. You may also check the import duty online(if applicable) from the official customs website by getting the bathtub’s H.S.code from us.

Sometimes for some countries, we can provide a quote with all costs included, and directly deliver to your door, that’s called DDP trade terms. To make you worry nothing, we will try to offer DDP prices.

[Estimated Delivery Time]
If the bathtub is available in our factory’s stock, we can ship it immediately. Otherwise please allow 10~20 days for production.
Normally we deliver your bathtub by sea, our delivery times for international orders vary depending on the destination country and customs clearance, but you can generally expect your bathtub to be delivered within 14-28 business days. We will tell you the full lead time in our free quote.

[Order Tracking]
Once your order has been dispatched from our warehouse, you will receive an email notification containing the shipping vessel name, voyage number, dispatch time, and estimated arrival time. Once your bathtub arrives you’ll be notified by our shipping forwarder’s local agent in your area, and they will arrange the delivery to your door or self-pickup at their warehouse, or the import duties payment(only under DDU trade terms).

[Delivery Preparation]
To guarantee a smooth delivery, please make sure you provide accurate shipping details. Our shipping forwarder’s local agent will always contact you in advance to confirm your availability and discuss any specific delivery requirements or restrictions. It is essential to ensure there is adequate access to your property, such as wide-enough doorways, staircases, and elevators to accommodate your purchased bathtub. Please discuss with our shipping forwarder’s agent If a crane or hoist is required for delivery.

[Damaged or Missing Items]
We take great care in carefully packaging your order to avoid damage during transit. It never happens throughout our shipping history. However, if you receive a damaged or defective item, please contact our customer support team within 48 hours of receiving the delivery. Please provide photographs of the damaged item(s) and retain all original packaging materials for examination.

Should you have any questions or need assistance with your international delivery, please do not hesitate to contact our friendly customer support team via email or live chat. We are always here to help!

Happy shopping, and we hope you find the bathtub of your dreams at DINTIN.